Octopus Energy, the UK’s third-largest energy supplier, recently admitted to accidentally undercharging thousands of its customers by a staggering 99.9 percent due to an “obscure technical error.” The glitch caused customers with old gas meters using imperial measurements to be billed a mere 0.1 percent of the actual gas usage. In an email addressed to […]
E.ON Next has been slapped with a £5 million fine for its subpar customer service standards,” according to the findings of a recent Ofgem review. The hefty penalty follows an exhaustive assessment carried out by Ofgem, during which they examined the service quality provided by energy suppliers. Among the various reviews conducted in 2022, one
E.ON Next Hit With £5 Million Fine for Subpar Customer Service Read More »
DSM Nutritional Products (UK) Ltd, a health food supplements manufacturer based in Dalry, Ayrshire, has been fined £75,000 by the Scottish Environmental Protection Agency (SEPA) for violations of the F-gas regulations. This marks the first civil penalty issued in Scotland under these regulations, as the company failed to implement a leakage detection system on its
Over 230 residents residing in Stoke-on-Trent are preparing to launch a class action lawsuit against the city council, alleging that they were “mis-sold” 25-year solar power contracts, leading to faulty panels and unexpected bills. Council house tenants claim they were deceived into signing up for the contracts without full understanding and have been facing subpar
Mis-sold Power Contracts has Stoke-On-Trent Residents Wanting to Sue the Council Read More »
Solar and renewable energy associations have come forward with concerns about the European Union’s approach to handling solar power potential and the adverse impact of negative prices on renewable projects (Technology Times). In a letter addressed to EU Energy Commissioner Kadri Simson, the associations highlighted the rapid growth of the solar industry in Europe, with
EU Told By Solar Industry To Address Curtailment & Negative Prices Read More »