Fines

In a significant move, the UK energy regulator Ofgem has wielded its authority by imposing a hefty penalty of £1,668,426 on Hudson Energy Supply UK Ltd (HES) for what it deems as “serious” breaches of license conditions. This punitive action follows a meticulous investigation initiated in July 2020, revealing a series of violations committed by […]

E.ON Next has been slapped with a £5 million fine for its subpar customer service standards,” according to the findings of a recent Ofgem review. The hefty penalty follows an exhaustive assessment carried out by Ofgem, during which they examined the service quality provided by energy suppliers. Among the various reviews conducted in 2022, one

DSM Nutritional Products (UK) Ltd, a health food supplements manufacturer based in Dalry, Ayrshire, has been fined £75,000 by the Scottish Environmental Protection Agency (SEPA) for violations of the F-gas regulations. This marks the first civil penalty issued in Scotland under these regulations, as the company failed to implement a leakage detection system on its

Maxen Power Supply (MPS), headquartered in Ilford, Essex, and Crown Glazing Ltd, based in Preston, Lancashire, were recently imposed a fine of £120,000 for relentlessly engaging in unsolicited marketing calls to individuals and businesses registered with the Telephone Preference Service (TPS) and Corporate Telephone Preference Service.  The ICO has received 100 complaints regarding MPS, stating

United Gas & Power (UGP) has been hit with a substantial £2.1 million fine by Ofgem after the regulatory body found that the company had violated its license conditions, including deliberately overcharging its customers.   The investigation into UGP’s practices spanned nearly three years, starting in July 2020, during which time the business energy supplier served

SSE, a prominent energy company, has come under scrutiny for breaching its licence by obtaining “excessive payments” from the National Grid ESO for reducing output at Foyers power station in Scotland, according to the regulatory authority Ofgem.  Cathryn Scott, Ofgem’s director of enforcement and emerging issues, emphasized the importance of safeguarding consumers’ interests, asserting that

Three energy companies have been collectively fined £8 million for failing to promptly issue final bills to over 100,000 households that had switched providers. This move comes as a result of enforcement by Ofgem, the regulatory body overseeing the UK’s energy industry. E.ON Next, one of the suppliers, has been instructed to pay compensation of